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VanityOps

VanityOps features

One platform for every part of the client experience.

From the moment a client arrives to the reason they return, VanityOps helps beauty and wellness teams deliver smoother service and run a more organized business.

A connected workspace

Modern tools for the work that happens every day.

VanityOps brings client experience, retention, team coordination, and performance visibility together—so every part of the business can work from the same clear system.

Client experience

A smoother visit starts before the service.

Give every client a clear, welcoming experience from check-in through their next visit—without adding more work at the front desk.

  • Digital check-in

    Welcome clients quickly and capture the details your team needs without paper forms.

  • Live queue position

    Keep clients informed about where they stand while your team stays focused on service.

  • Estimated wait times

    Set clearer expectations with timely wait guidance throughout the visit.

  • Client profiles

    Keep contact details, preferences, and relationship context in one organized place.

  • Visit history

    See prior visits at a glance so every return feels familiar and personal.

  • Preferred staff member

    Remember who each client trusts and make future visits easier to coordinate.

  • Mobile-friendly experience

    Make check-in and queue updates easy to use from any client’s phone.

Conceptual preview of the VanityOps mobile client check-in and live queue experience

Loyalty & retention

Turn a great visit into a lasting relationship.

Make loyalty feel effortless for clients and useful for your team, with a clear view of the activity that brings people back.

  • Loyalty points

    Give clients an easy-to-understand reason to keep choosing your business.

  • Rewards

    Create meaningful milestones that recognize and encourage repeat visits.

  • Visit tracking

    Connect loyalty progress to real client activity without extra spreadsheets.

  • Client history

    Understand the relationship behind the balance, not just the points total.

  • Future automated offers and engagement

    Planned

    Future tools will help you reach the right clients with relevant reasons to return.

Conceptual preview of a VanityOps client loyalty profile and reward progress

Staff & operations

Keep the team aligned when the day gets busy.

Bring queues, client context, and day-to-day workflows into one shared operational view built for fast-moving teams.

  • Staff dashboard

    Give the team a clear view of what is happening now and what needs attention next.

  • Queue management

    Move clients through waiting and service with less front-desk coordination.

  • Customer lookup

    Find the right client and their relevant history without slowing down the visit.

  • Staff access

    Give team members a focused workspace for the responsibilities they handle.

  • Admin controls

    Keep owner and manager tools organized while preserving clear operational boundaries.

  • Business workflow tools

    Replace scattered workarounds with repeatable systems your whole team can follow.

Conceptual preview of the VanityOps staff dashboard and live queue

Business insights

See the patterns behind each day.

Turn everyday operating activity into a clearer view of client behavior, loyalty, and the health of your business.

  • Visits

    Understand visit volume and how client traffic changes over time.

  • Customer activity

    See how your client base engages with the business beyond a single appointment.

  • Loyalty activity

    Track points and reward behavior to understand what is driving repeat visits.

  • Retention insights

    Identify repeat-visit patterns and opportunities to strengthen client relationships.

  • Business analytics

    Bring essential operating signals together for faster, more confident decisions.

Conceptual preview of VanityOps visit, loyalty, and retention analytics

Find the right VanityOps plan for your business.

Start with the tools your team needs today and grow into deeper insights, automation, and control over time.

See plans and pricing